1. Minimum Purchase Requirement
- Customers are required to make a minimum purchase of AED
50 for any orders placed on our website.
- Orders that do not meet the AED 50 threshold
will not be processed, and customers will be notified to adjust their cart
accordingly.
2. Free Delivery
- We offer free delivery on all orders with
a total value of AED 200 or more.
- For orders below AED 200, a standard delivery fee
of AED 30 will be applied.
3. Delivery Terms
- The estimated delivery time for all orders is 5 to 10 business days based on location
4. Returns and Refunds
- In case of returns, if the original purchase qualified for
free delivery (AED 200 or more), but the return reduces the purchase total to
below AED 200, the original delivery fee may be deducted from the refund.
5. Customer Support
- For any questions or issues regarding your order, please contact our customer service team at info@sarabcat.com